Pratical information

Opening hours

Info points

Time and place
The info points are located next to the Cathedral entrance, opposite the market stairs, and at the beginning of the Pont Bessières. They are open every evening of the Festival from 5:00 pm to 10:00 pm.

→ Hotline
Every day of the Festival from 2:00 pm to 8:00 pm.
+ 41 21 311 03 75

→ Lost & Found
Lost and found items can be brought to or collected from the info booth throughout the Festival.

→ Children
Stickers to write your child's name and telephone number are available at the info booth.

Children and families

On the Young Audiences page, you'll find all the projects dedicated specifically to children. In addition, a large part of the Festival's programming is aimed at everyone: it's labelled “all audiences”. Don't hesitate to come and discover it with your family!

→ Children's areas

A cosy space for parents and children is set up under a teepee in the Cour du Gymnase from 5:00 pm to 8:00 pm.

A children's area with outdoor games and various activities is also set up in the Vergers de l'Hermitage on Fridays, Saturdays and Sundays from

5:00 pm to 8:00 pm.

→ Labels available

Stickers to write your child's name and telephone number are available at the info booth.

If your child gets lost, ask the Samaritans in front of the cathedral entrance: it's also the ideal place to meet your child if you lose sight of each other! For a quiet moment with the family, a cosy space for parents and children is set up under a teepee in the Cour du Gymnase.

La Chaise rouge

La Chaise rouge will be present at the Festival de la Cité from July 1 to 6.
People with disabilities who wish to benefit from La Chaise rouge’s support service throughout the Festival will be matched with volunteers based on availability.

Feel free to contact them by phone at 021 340 00 70 or by email at benevolat@croixrougevaudoise.ch
More information at croixrougevaudoise.ch/prestations/la-chaise-rouge/

Accessibility

This year, the Festival de la Cité is introducing an accessibility pass for people with reduced mobility, visual or hearing impairments, or any other visible or invisible disability. It takes the form of a pin with the following symbol, available at the info booth or from our mediation team.

A hearing loop system is available for people with hearing impairments at all shows and concerts held on the Place Saint-Maur stage.

Stages accessible to people with reduced mobility are indicated in the map legend.

Stages accessible to people with reduced mobility are indicated in the map legend.
All information for people with reduced mobility (drop-off areas, parking spaces, accessible toilets, adapted stages and venues, as well as suggested routes to ease movement) can be found on our accessibility page.

Care team and Angela

The Festival de la Cité aims to provide its audiences, staff and artists with a caring and safe atmosphere.

Here, everyone is welcome, but not violent, aggressive, oppressive or discriminatory behavior. There will be no tolerance for racist, homophobic, validist, fatshaming, sexist, classist, ageist behaviour or any other form of oppression.

If you witness or are a victim of inappropriate behavior, don't hesitate to contact the Care Team members, who can be identified by their fluorescent clothing.

Ask for Angela! We've also set up the “Ask Angela” procedure, enabling anyone to discreetly report to any of the Festival bars that they feel in danger, and to take refuge there to feel safe.

You can also contact the night correspondents on the Festival site, recognizable by their night-blue uniforms. During afters at Tridel, you can contact the Team Care staff, identifiable by their fluorescent vests.

A first-aid post is at your service at the top of the market stairs in the “Salle des Français”, place de la Cathédrale 1.

A first aid post is available at the top of the market stairs in the "Salle des Français", place de la Cathédrale 1.

Un poste de premiers secours est à votre service en haut des escaliers du marché dans la "Salle des Français", place de la Cathédrale 1.

Public transport and accommodation

The Festival takes place mainly in the Cité district. If you're coming to the Festival on foot, all you have to do is go to Lausanne Cathedral to be in the heart of the Festival.

Consult timetables in real time, save favourites and buy tickets from your smartphone. The tl App is your personal travel assistant. Simplify your journeys and download the app from the App Store or Google Play. You'll also find Lausanne's public transport timetables on the official tl website.

→ cff.ch
Train timetables to and from Lausanne.

→ t-l.ch
M2 stop Bessières or Riponne.

→ Night network
The tl night network gets you home safely The N1, N2, N3, N4, N5, N6, L60 and LEB lines run at weekends (VE | SA and SA | DI) and on the eve of public holidays, between around 00:40 and 05:00. They also connect you to certain SBB and PostBus lines that run at night. more info: t-l.ch/nocturne

→ e-covoiturage.ch
Think green: share your car journey with other festival-goers. The Festival de la Cité invites you to carpool, for example with www.e-covoiturage.ch.

For festival-goers travelling by car, the underground parking lots at Riponne, Valentin and Rôtillon offer good capacity in the city center.

Underground parking lots: - open 24/7.

- Parking de la Riponne, Place de la Riponne, 1190 spaces
- Parking du Valentin, Rue du Valentin 13, 89 spaces
- Parking du Rôtillon, Rue Centrale 28, 180 spaces

Accomodations

Lausanne offers a wide range of accommodation options during the Festival, from 5-star hotels to B&Bs, from rural tourism to camping.
www.lausanne-tourisme.ch
+41 21 613 73 73

Samaritains and security

An infirmary is located near the info booth, opposite the cathedral entrance. If your child gets lost, contact the Samaritans in front of the cathedral entrance: it's also the ideal place to meet your child if you lose sight of each other!

The Festival de la Cité Lausanne hires Protect Service to watch over the site at night. This service works in close collaboration with the police and fire department, helping to ensure that you enjoy the Festival to the full. In the event of an incident, please follow the organizers' instructions.