Accessibility
The Festival de la Cité is committed to accessibility and cultural participation for people with disabilities. We welcome any suggestions or questions you may have.
Contact
○ The Festival: email Cléa Masserey, mediation@festivalcite.ch
○ During the Festival (July 2 to 7, 2pm to 8pm):call the hotline, 0041 21 311 03 75, or write to médiation@festivalcite.ch
○ After the Festival: write to mediation@festivalcite.ch, your comments and suggestions for 2025 will be most welcome!
Accessibility pass
The "accessibility pass" enables Festival volunteers to identify people who might need help, for example:
○ Sitting in the front row, or close to the sound source
○ Borrowing a chair or cushion
○ Take a little extra time at the bar
This is a pin's that you can pick up at the info booth in front of the Cathedral. You don't need to justify yourself to get this pin's.
General informations
○ There are lots of people coming to see shows and concerts.
To get a seat, come about 30 minutes early.
To get help, you have to ask the people with white vests. On the back of the vests is the word "INFO".
○ Guide dogs and assistance dogs are allowed everywhere.
○ In the center of the Cité, there are often lots of people.
Places that are a little quieter are: le Parc de l’Hermitage, Vergers de l’Hermitage or Plateforme 10.
La Chaise rouge
Le Festival de la Cité collabore avec la Chaise Rouge – service proposé par la Croix-Rouge vaudoise avec le soutien de Pro Infirmis Vaud – pour offrir un accompagnement personnalisé et adapté à différents types de handicap.
Les personnes en situation de handicap qui souhaitent bénéficier du service d’accompagnement de la Chaise Rouge peuvent contacter la Croix-Rouge vaudoise qui les mettra en contact avec un bénévole en fonction des disponibilités.
Contacter la Croix-Rouge vaudoise: 021 340 00 70 ou benevolat@croixrougevaudoise.ch
Plus d’informations: https://croixrougevaudoise.ch/prestations/la-chaise-rouge/
Selection of shows with low visual impact
We can be contacted at mediation@festivalcite.ch or for details of accessibility measures and shows
○ Selection of shows with little visual
A magnetic loop is available for the hearing impaired for all shows and concerts performed on the Place Saint-Maur stage. Shows accessible to the hearing impaired are indicated by pictrograms on the printed program and on the website.
○ Selection of shows without words or with surtitles
Stages accessible to people with reduced mobility are indicated on the legends of the printed program map and on the website. All information for people with reduced mobility (drop-off points, parking spaces, accessible WCs, stages and venues, as well as routes to facilitate walking for people with reduced mobility) will be shown on the map below.
